DELIVERY INFORMATION

Once your finish your purchases, it doesn't mean that we don't care about you afterwards. You will get our beautiful products delivered to you by our very own local couriers. Get acquainted with the terms and conditions for our goods delivery below!

COURIERS

Local delivery (within Malaysia)
All deliveries within Peninsular, Sabah and Sarawak are handled by J&T courier service.

International delivery (outside of Malaysia)
We ship worldwide.

If you’d like to place an international order and have encountered issues regarding the delivery method, contact us on Instagram (@kiecosmetics).

DELIVERY TIME

It will take 4 - 7 working days for Peninsular, 1 - 3 working days for East Malaysia and 8 -14 days for international deliveries.

DELIVERY COSTS

Orders within Malaysia will be calculated upon checkout.

International shipping costs will vary depending on the destination and calculated upon checkout.

POST DELIVERY

Once you've proceeded with the payment of our products, we will send you an email containing your order ID and tracking number. Do check your inbox, junk, spam and updates folder!
Orders that are made successfully before 3PM will be shipped out on the same day. Orders after 3PM will be shipped out the next day (local delivery only).